At CherryPicked your total satisfaction is our highest goal. The road to your satisfaction starts with your education about the complex issues affecting the treasure you want to own. CherryPicked shows you more about your selection than any other seller of rare items by presenting all of our merchandise with its "CherryScore™" evaluated by our expert traders. So our first guarantee is the following;

1. CherryPicked guarantees that the items it presents to you shall be evaluated professionally, fairly and without prejudice.

2. CherryPicked pledges to always represent merchandise it's experts believe to be of any one or a combination of the following; pristine quality, fine example, fair values, unusual and/or rare.

3. You must be 100% satisfied with your purchase or you may return it during your inspection period. CherryPicked offers it's customers a one week "inspection period." No sale is final without your complete approval during this period.

4. We guarantee your complete on line security & privacy through our association with Verisign who provides the on site electronic security assuring you that your electronic information is never intercepted, manipulated or impersonated. All transactions at CherryPicked go through SSL (Secure Socket Layers) which is the accepted industry standard by which computers communicate without risk.

5. Our "Owners Guarantee" is your way of knowing that all merchandise that has not been certified by a reputable lab shown on our site, can be safely purchased without fear of the consequences. In the event that an uncertified gemstone sold by CherryPicked as a "natural" gem turns out to be an "enhanced" gemstone based on Lab reports from either the American Gemological Laboratory, The American Gem Trade Association, The Gemological Institute of America, The Gem Research Swisslab or The Gubelin Gemmological Laboratory within 50 days of your purchase, you may return that gem in it's undamaged, unmounted condition in it's original packaging for a full refund less shipping & handling. (We strongly recommend that you do not mount your gem until you have acquired a certificate from one of these labs as we will not be able to accept any mounted merchandise in return for any reason whatsoever.)

6. All transactions are done through the firm of Reginald C. Miller, Inc. in business since 1946, cutters of the Rockefeller Sapphire and many of the most important gems in existence today, founding members of the International Colored Gemstone Association, members of the American Gem Trade Association and the Jewelers Board or Trade. Your purchases are backed by the same firm who provides you with full assurances for your experiences here at CherryPicked where our record stands as top tier ethical merchants on the Internet since 1999.